Organizational Change in LEAN Healthcare Innovation
The chapter reviews multiple topics related to the organization as a whole and the staff members related to change, personal development and innovation. Patient Centered Health Improvment is introduced as a new concept of excellence in healthcare. The Unity Model for Organizational change is introduced. Principles and approaches to enhance organizational improvement such as a "Questioning Culture", use of behavioral models and commitment devices are reviewed. Physician engagement and an environment for innovation are discussed and a new definition of waste "nonflow" introduced.
